SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesnโt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of livene.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of livene.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For my 77th birthday, my wife gifted me this 3D printer, and it's been a fantastic learning journey. The Benchy test print was impressive for a first attempt, despite minor filament strings. The hull's smoothness and the slight texture on the cabin roof are noteworthy. It's an excellent choice for beginners ready to delve into 3D printing intricacies.
The printer is straightforward to set up and operate. The initial filament provided excellent results, and the print quality is superior to others I've seen. A stable surface is necessary due to its high-speed operation. The cooling fans are loud, so place it away from quiet areas. The back scratcher print from Thingiverse was remarkably smooth.
Embarking on my 3D printing journey with this high-speed printer was akin to stepping into a new world filled with both excitement and challenges. The heart of mastering this printer lay in navigating its firmware, a journey that saw me experimenting with multiple versions before landing on one that suited my needs. Initially, this process was daunting, filled with moments of frustration as I grappled with understanding the intricacies of its operation. However, this learning curve proved to be a valuable lesson in patience and perseverance, emphasizing the importance of hands-on maintenance and a deep dive into the mechanics of 3D printing for any aspiring enthusiast. My advice to fellow beginners is to explore the vast resources available, such as the professional firmware recommended by mriscoc on GitHub, which significantly enhanced the printer's functionality, albeit requiring an upgraded LCD screen. Platforms like Yeggi became indispensable for sourcing diverse 3D print designs, while Ultimaker Cura emerged as a reliable tool for slicing files, ensuring compatibility with the printer's settings. A word of caution to new users: the necessity of constant supervision cannot be overstated, as leaving the printer unattended poses risks. Implementing safety measures, such as utilizing octopi with octoeverywhere for remote monitoring, is crucial. Moreover, ensuring the correct setting of the power supply is vital to prevent errors that could compromise print quality and printer functionality. Despite the initial hurdles, the printer's solid build quality and potential for upgrades stood out, making it a worthy investment for anyone venturing into 3D printing. The assembly process, while requiring attention to detail, is made easier with the aid of video guides, offering a smooth introduction to 3D printing for novices. This printer not only serves as a gateway to exploring the vast possibilities of 3D printing but also as a testament to the blend of innovation and user adaptability inherent in today's 3D printing technology.
The printer has produced beautiful prints right from the start, handling several long prints with impressive results.
Setting up and starting a test print was quick and straightforward, with a note to check the power setting for your region.
Impressed with the quality and packaging, this high-quality machine promises a lot of potential for new users.
The printer performs excellently right out of the box, offering an accessible experience for users.
Having navigated the world of 3D printers for nearly a decade, my encounter with this machine was met with a blend of skepticism and curiosity. To my delight, the printer surpassed my expectations, offering a seamless setup experience straight out of the box, thanks to its thoughtful design and almost fully assembled state. The sturdy frame and well-protected connectors set a solid foundation for reliability, while the initial connectivity hiccup with the cloud server was a minor glitch in an otherwise smooth setup process. The printer's innovative approach to auto-leveling impressed me, effectively compensating for the slight tilt in the bed and delivering exceptional print quality at remarkable speeds. This machine proved its mettle as a fast, efficient, and high-quality printer, challenging my preconceived notions and raising the bar for what I expect from 3D printing technology. It's become a valued addition to my collection, requiring minimal adjustments and upgrades to achieve optimal performance. This printer not only caters to seasoned enthusiasts but also offers a welcoming and accessible experience for newcomers eager to dive into the world of 3D printing.
There's a learning curve, but once mastered, the printer operates flawlessly.
This printer surpasses the Ender 3 Pro in many ways, offering ease of assembly, leveling, and fewer adjustments for excellent printouts.
Despite a minor issue with a wire connector, assembly was easy, and the printer exceeded expectations.
Starting with this printer has been a positive experience, though using Elmerโs glue for better bed adhesion and paying attention to cable management is advisable.
The setup was efficient, and the printer came with all necessary upgrades, making it a good choice for a workshop environment.
Two months into using this printer daily, my admiration for its capabilities continues to grow. The exceptional print quality and unprecedented speed have not only met but exceeded my expectations. The 14-minute benchy showcased the printer's ability to deliver superior quality prints faster than any other model I've previously used. This efficiency was a game-changer for large projects, allowing me to complete extensive prints weeks ahead of schedule. The reliability of this machine is noteworthy, with only two failed prints due to user error, and no issues with adhesion, clogging, or print collisions. The inclusion of the new extruder in my machine ensured flawless performance, even with challenging materials like nylon and ABS. For those new to 3D printing, this printer stands out as incredibly user-friendly, offering an ease of use from the start that is unparalleled. It represents not just a tool, but a leap forward in making advanced 3D printing technology accessible and enjoyable for users at all levels of experience.
Upgrading to this printer has been amazing, offering great speed and print quality.
The print quality and accuracy are outstanding, with any issues usually stemming from my adjustments in the slicer settings.
The packaging and assembly process suggested a high-quality machine, suitable for both beginners and experienced users.
Despite being a budget-friendly option, the printer requires some initial research for newcomers, particularly regarding file formats and software use.
The printer provided quality prints immediately after setup, with prompt customer service from Creality when a problem arose.
After only a week, the printer's speed and quality have significantly impressed me, outperforming older models in every aspect.
The printer's speed and quality are exceptional, offering simplicity in use, making it a staple for our live streams.
Assembly and operation are straightforward, working as expected right from the start.
I'm delighted with this printer's performance over several months, making it an ideal choice for introducing children to 3D printing.
Works great
Initially, the printer's performance surpassed my expectations, especially when compared to a previous model I owned. After a simple upgrade, the print quality improved significantly.
A perfect beginner's printer. It required minimal setup and was ready to use out of the box, much to my fiancรฉ's delight, who has been continuously printing since Christmas.
This is an excellent printer, though it arrived without the expected firmware, affecting some features. Assembly is straightforward, and adjusting the settings for PLA improves bed adhesion.
Absolutely love it!
This printer is user-friendly, even for those new to 3D printing. I quickly resolved a few minor issues, which could be easily addressed with online resources. The machine is forgiving for beginners.
As a newcomer to 3D printing, my experiences with PLA and NylonX materials have been quite positive, resulting in high-quality prints with proper adjustments.