SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of livene.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of livene.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For our newly designed outdoor patio, we were in search of lighting that would complement the natural setting while providing sufficient illumination for evening gatherings. This fixture, inspired by the beauty of tree branches, was the perfect find. It not only lights up our space beautifully but also integrates seamlessly with the outdoor environment, enhancing the overall aesthetic. The quality of light it provides creates a warm, inviting atmosphere, perfect for hosting friends and family. The durability to withstand outdoor conditions was a pleasant surprise, making it a valuable addition to our outdoor living space
Transforming my entryway was a breeze with this stunning light fixture. Its design, inspired by the bare branches of winter trees, brings a touch of nature indoors in a very chic, refined manner. The LED lighting is not just efficient but also provides a beautiful, even light that enhances the welcoming feel of my home. The simplicity and elegance of the Nordic design principles are evident, making it a perfect match for my contemporary decor. The craftsmanship is top-notch, with attention to detail that speaks to its quality and durability. It was straightforward to install, and adjusting it to fit my space was no hassle at all. This lighting fixture has become a centerpiece, receiving compliments from everyone who visits. It's added not just light but an artistic touch to my home, proving to be a delightful blend of form and function. This piece has truly made a significant impact on the ambiance of my home
I was on the lookout for something special to light up our renovated kitchen, and this piece was a match made in heaven. Its elegant, branch-inspired design adds a touch of nature indoors, perfectly complementing the rustic vibes of our space. The warm light it provides is ideal for cooking and dining, creating an inviting atmosphere that encourages family gatherings. What impressed me most was the attention to detail in the craftsmanship, ensuring that it not only looks beautiful but is also built to last. It's become the centerpiece of our kitchen, admired by all who enter
I recently revamped my dining space with a breathtaking lighting fixture, and it's been nothing short of transformative. The design, reminiscent of a minimalist tree branch, is both elegant and contemporary, fitting seamlessly into my home's aesthetic. The LED bulbs emit a cozy, warm glow that enhances the ambiance of every meal, making the space more inviting. What truly impressed me was the fixture's energy efficiency, significantly reducing my electric bill while providing ample lighting. Installation was a breeze, and the quality is apparent, promising longevity and durability. It's become a focal point in my home, receiving endless compliments from guests. I couldn't be more satisfied with this addition to my decor
In our quest to find the perfect lighting solution for our boutique, we wanted something that would not only illuminate but also enhance the shopping experience for our customers. This fixture, with its delicate, branch-like design, has done just that. It casts a beautiful, even light across our products, making them look even more inviting. The design adds an element of elegance and sophistication to our space, creating a shopping environment that is both inviting and memorable. The durability and quality of the fixture ensure that it will be a part of our boutique for many years to come
Finding the right balance between elegance and functionality isn't easy, but this light does it. It's beautifully designed, casting interesting shadows that add depth to the room. It's not just lighting; it's an upgrade to any space
I've received countless compliments since installing this light in my study. It's an eye-catcher, with a design that seems to bring a bit of the outdoors inside. The light is soft yet sufficient, creating the perfect ambiance for reading
I was on the hunt for something special for our foyer and stumbled upon this stunning fixture. It's amazing how it lights up the space and makes it feel welcoming. The quality is top-notch, and it gives off a chic, rustic vibe that I adore
I was on the lookout for something unique to light up my home office, and I found the perfect match. This fixture, with its branch-inspired design and LED lighting, provides a modern twist that's both stylish and practical. The soft light it casts is just right for working without straining my eyes, and its energy-saving features are a welcome addition. The design is a beautiful blend of nature and contemporary art, making my workspace feel more alive and inspiring. It's sturdy, easy to install, and the lighting quality has improved my workspace immensely. This has been an excellent purchase that combines functionality with aesthetic appeal
This lighting addition to our living room was nothing short of magical. The intricate design mimics natural beauty and adds a cozy ambiance that wasn't there before. It's both functional and a piece of art. Couldn't be happier with our choice
I recently revamped my dining room and decided on this exquisite light fixture that truly transformed the space. Its elegant branches add a sophisticated touch, casting a warm, inviting glow. Installation was a breeze, and it's become a conversation starter at every gathering. Highly recommend for anyone looking to elevate their home decor
As a fan of unique home decor, I was ecstatic when I discovered this light fixture. The design, which mimics the intricate patterns of branches, is both innovative and timeless. It has brought a new level of style and elegance to our foyer, greeting guests with its warm and welcoming light. The fixture itself is a conversation starter, blending perfectly with both contemporary and classic interiors. Installing it was a breeze, and it's been a reliable source of light, providing just the right amount of illumination. This purchase has been a delightful addition to our home, enhancing its aesthetic appeal significantly
Absolutely thrilled with this purchase! It's transformed our kitchen, giving it a modern twist that's both stylish and welcoming. The light is just right for cooking or entertaining, and it's durable too. A fantastic find
As a fan of minimalist design, I was thrilled to find this fixture. It complements our home perfectly, offering a sleek yet impactful design that's not overwhelming. It's the first thing people notice, and it's all positive feedback
I'm absolutely in love with my new lighting fixture! It perfectly embodies the essence of chic, Nordic-inspired design with its branch-like structure and sleek, modern appeal. The LED lights cast a cozy, ambient glow that instantly warms up the space, making it feel more inviting. It's an art piece in its own right, drawing the eye and sparking interest among all who see it. The build quality is superb, promising longevity and durability. It was an investment in my home's aesthetics and functionality, offering both style and energy efficiency. The installation was less daunting than anticipated, and the end result has completely transformed my space. This fixture has not only enhanced my home's lighting but also its overall design. It's a purchase I'm proud of and would recommend to anyone looking to elevate their interior with lighting that makes a statement
For anyone looking for a subtle yet impactful update to their space, this is it. It's not overpowering but adds just the right amount of flair and sophistication. It's also incredibly easy to install, which was a huge plus
This piece is a true work of art. It's not only functional but adds a layer of elegance to our entryway. The light it emits is soft and inviting, making our home feel warmer and more inviting
Finding the right lighting for our eclectic living space was a challenge until we came across this breathtaking fixture. Its unique, branch-like structure brings a piece of the outside world into our home, blending seamlessly with our mix of modern and vintage decor. The warm, ambient light it casts has transformed our evenings, making our living area the perfect spot for relaxation and hosting. The installation was surprisingly straightforward, and the build quality is exceptional. It's not often you find a piece that so perfectly marries form and function, making this a standout addition to our home
Gave this as a gift to my sister for her new apartment, and she can't stop thanking me. It's both beautiful and bright, making her space feel more like home
I have not yet hung this light although it came with some missing globes. I reached out to the seller and they were very prompt and sent all of the missing globes no questions asked. My box was a little beat up when it came but the light was packaged well and nothing broke in transit. Would order again- if you are on the fence, order it!
Adding this stunning lighting feature to my living room has completely changed the atmosphere. Its sleek, branch-like design brings a sophisticated touch of nature indoors, perfectly complementing my modern decor. The LED bulbs provide a soft, ambient light that creates a warm and welcoming environment, ideal for relaxing evenings. It's not only a functional piece but also a work of art that draws the eye and sparks conversation. The energy efficiency is a bonus, offering sustainability without sacrificing style. It was surprisingly easy to install, and the craftsmanship is top-notch. This piece has truly elevated my living space
Although there were parts missing and replacement arrived broken they followed through any got me everything...but it took quite a while...the light fixture is very good quality and looks great
Exactly as shown in the pictures. I love this light, it looks awesome in our home! Thank you.
Upgrading my living room lighting was a daunting task until I found this exquisite lighting fixture. Its design, reminiscent of branches under a winter sky, is both elegant and modern. The LED bulbs provide a clear, consistent light that's energy-efficient, adding both beauty and practicality to my space. The fixture's minimalist aesthetic, drawing on Nordic influences, fits seamlessly into my home, offering a sophisticated focal point that ties the room together. The quality of the materials and the craftsmanship is evident in every detail, ensuring this piece not only looks stunning but is also built to last. Installing it was a breeze, and the adjustable brightness has allowed me to create the perfect atmosphere for any occasion. It's not just a light; it's a statement piece that has significantly elevated the look and feel of my living area. I'm beyond pleased with this addition to my home
Just installed this in our entryway, and wow, what a difference! It illuminates the space beautifully, giving off a sophisticated vibe that impresses every guest
After much searching for the perfect light fixture to complement our modern living room, we stumbled upon this gem. Its sleek, branch-like design immediately caught our eye, and it has proven to be an absolute showstopper. The light casts a beautiful pattern across the room, creating a mesmerizing effect in the evenings. It's both functional and a significant aesthetic upgrade to our space. The installation process was straightforward, and the quality exceeded our expectations. It's rare to find a piece that combines style, quality, and functionality so seamlessly. This has been a fantastic investment for our home
Installing this in our home office was the best decision. It provides just the right amount of light, minimizing eye strain during long work hours. Plus, its unique design constantly inspires creativity and productivity
Our renovation wouldn't have been complete without this stunning light. It ties the whole room together, offering a modern twist that's both eye-catching and cozy
I recently purchased this stunning light fixture for our dining room, and it has completely transformed the space. The intricate design, reminiscent of tree branches, adds a natural elegance that has become the focal point of the room. It emits a soft, warm glow that enhances the ambiance of our evening meals, creating a cozy and inviting atmosphere. The quality of the craftsmanship is apparent, and it was surprisingly easy to install. It's not just a light; it's a piece of art that has brought a unique charm to our home. I've received countless compliments and couldn't be happier with my choice
I recently made the decision to refresh the lighting in my dining room, and I stumbled upon this breathtaking piece. It's a stunning, branch-inspired light fixture that immediately transformed my space into something out of a design magazine. The LED lights emit a warm, inviting glow that bathes the room in the perfect amount of light. What's remarkable is how it manages to be both a functional light source and a piece of art. The sleek lines and minimalist design echo a Nordic influence, which complements my modern decor beautifully. Not only does it look incredible, but the installation process was also surprisingly straightforward. The quality is exceptional, with a durable build that I can tell will last for years. It's become a conversation starter, with guests always commenting on its unique style and how it enhances the ambiance of my home. I couldn't be happier with my purchase, and it's made me fall in love with my dining room all over again
I can't express enough how much this light has changed the vibe of our entertainment room. It's sleek, modern, and provides the perfect ambiance for movie nights or hosting friends. It's a subtle yet powerful upgrade
This piece has become the centerpiece of our dining area. It emits the perfect amount of light, creating a warm and welcoming ambiance for our family dinners
This lighting fixture has been a revelation for our home office. In a space where functionality often trumps aesthetics, this piece breaks the mold with its stunning, nature-inspired design. It provides ample light for working without the harshness of traditional office lighting, creating a soothing environment that boosts productivity. The quality is evident in every detail, from the design to the materials used, making it a durable and stylish investment. It's transformed my workspace into a place I genuinely enjoy spending time in, blending seamlessly with the rest of our home's decor
Absolutely love our new lighting fixture! It adds such a unique touch to our living room, casting a cozy and inviting glow. Super easy to install, too