SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesnโt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of livene.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of livene.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have 7 cats and i got only one box. It does suffice all of them. I adjust the application to have it clean only on command when i see fit, because of course 7 cats using one box gotta make sure no cat wants to enter the box and see it cleaning or without litter. So i do a clean cycle about 5 times per day, the bag gets full in almost a day and a half, thatโs normal since the days of full bag is inversely proportional to the number of cats. The only downside is that it leaves the small particles in the litter, i guess iโll have to wait for all the cats to become adults and judge again, since of course small poopies of small kittens wonโt always pass through the filter. But the product is such a relief from scooping after 7 cats! Totally recommend! Every cat owner must own this product.
Super happy with the sandpit, it works very well for now.
Embarking on the journey of cat ownership, I've been endlessly seeking ways to enrich the life of my beloved feline companion while also aiming to streamline my own daily routines. It was during this quest that I stumbled upon an incredible innovation that seemed almost too good to be true: an automatic cat litter box. This remarkable invention has not only uplifted the spirits and comfort of my cherished cat but has also brought a sense of ease and simplicity to my life that I had not thought possible. Let me share with you the myriad of reasons why this cutting-edge device has become an indispensable asset for any true cat lover: Transformative Maintenance Experience: Gone are the days when I would begrudgingly engage in the monotonous task of daily scooping, sifting through the aftermath of my cat's natural behaviors. The advent of the automatic cat litter box into our lives has revolutionized this aspect of pet care. Now, my sole duty lies in the occasional emptying of the waste compartmentโa task so infrequent yet so impactful in maintaining the cleanliness and hygiene of my cat's litter area. This singular feature has significantly lightened the load of my responsibilities as a cat parent, ensuring that the litter zone remains pristine and devoid of any unpleasant odors. Unparalleled Odor Management: The prowess of the automatic cat litter box in controlling and neutralizing odors is nothing short of miraculous. With its swift action in removing clumps and sealing them away in a concealed compartment, it has fostered a living environment that remains perpetually fresh and inviting. This advancement has been a game-changer, ensuring that both my feline friend and I can enjoy a serene and odor-free domicile, which in turn promotes a healthier, more pleasant living space for us both. The Epitome of Low-Maintenance Living: The design ingenuity of this litter box is a testament to the strides made in pet care technology. The tasks of litter replacement and waste disposal have been simplified to such an extent that they now feel like minor, infrequent chores rather than the cumbersome duties they once were. Moreover, I've observed a noticeable reduction in the amount of cat litter required, which speaks volumes about the cost-efficiency and environmental consideration built into this product. Silence and Discretion: My initial apprehensions about potential noise disruption were swiftly allayed upon witnessing the quiet operation of the automatic cat litter box. Its ability to perform its duties silently, without causing any disturbance to either myself or my cat, has been a revelation. The device's gentle, gradual scooping mechanism operates so discreetly that it preserves the peaceful ambiance of our home. A Godsend for Multi-Cat Households: For those who share their homes with multiple feline friends, this litter box proves its worth tenfold. It seamlessly accommodates the needs of several cats, ensuring that each one has access to a clean, welcoming space. The spacious design coupled with the efficient automatic scooping system ensures that cleanliness is maintained, making it an ideal solution for larger feline families. Reliability Redefined: The technological foundation of this automatic cat litter box is built on reliability and efficiency. It's engineered to prevent jams and malfunctions, providing a smooth, hassle-free experience consistently. The sensitivity of its sensors ensures that the litter box is activated only when necessary, showcasing the thoughtful design behind its operation. Adaptability and Customization: One of the most appreciated features of this litter box is its customizable settings, which allow for adjustments in scooping frequency and cycle duration to match my cat's habits and my own preferences. This level of adaptability ensures that the device integrates flawlessly into our home, functioning in perfect harmony with our routines. Design and Aesthetics: Beyond its functional excellence, the automatic cat litter box is a marvel in design aesthetics. Its sleek, modern appearance effortlessly blends with the decor of my home, eradicating the eyesore that traditional litter boxes often present. This device not only caters to the practical needs of pet care but also enhances the visual appeal of my living space. In conclusion, the automatic cat litter box has been a transformative addition to our home, enriching the life of my feline companion while simplifying mine in ways I never imagined. It stands as a testament to the advancements in pet care technology, offering a blend of convenience, efficiency, and aesthetic appeal that any devoted cat lover would cherish.
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Works, To see with time Tuya or smart life app works perfectly
Litterbox works very fine. Set the cleaning and climb to 6 to save more litter sand. Wi-fi connects very easy , instructions are in english and very well specificated. I recommend the peoduct. My cat just love the litterbox from the first use . 5 stars from me. i recommend for more odor blocking a curtain for entrance :).
I am very satisfied, it was slightly damaged carton, but the litter box is fine, completely sure my cat will be happy I recommend ๐
For now it works perfectly but the Cats do not stop fiddling and leaving when the sandpit is cleaning... They should invent a door so that cats do not enter when it is being cleaned since cleaning can be eternal. The Cats enter when it is cleaning and the sandbox thinks that they have re-entered and the automatic cleaning is re-activated after 15 minutes and the Cats re-enter and thus a loop all day so that automatic cleaning is not much use. In the end I had to deactivate it and clean only by hand a few times a day so it wasn't constantly doing cleanings without the cats actually getting into the bathroom.
In my continuous journey as a dedicated cat owner, always in search of products that elevate the care and happiness of my feline family while easing the burdens of pet maintenance, I recently encountered an innovative solution that has significantly transformed our daily lives. This self-cleaning litter box stands as a beacon of innovation in the realm of cat hygiene, offering a blend of convenience and efficiency that is unparalleled. Here's a detailed exploration of its features, each meriting its own accolade: Ease of Use: โญโญโญโญโญ (5/5) From the moment of unboxing, the simplicity and intuitive design of the self-cleaning litter box were immediately apparent. It's remarkably lightweight and compact, making it not just a breeze to set up but also a testament to the thoughtful engineering behind its design. The setup process was so straightforward that it required little to no technical expertise, allowing me to have it operational in just a few minutesโa factor that undoubtedly earns it a full five-star rating. Functionality: โญโญโญโญโญ (5/5) The core of this litter box's appeal lies in its self-cleaning mechanism, a feature that has drastically reduced the time and effort I spend on litter maintenance. The automated system quietly sifts through the litter after each use, efficiently separating waste from clean litter and depositing it into a concealed compartment. This not only keeps the litter box perpetually clean but also significantly diminishes the frequency of litter changing and scooping. For its sheer impact on simplifying pet care routines, it deserves nothing less than a five-star rating. Size and Portability: โญโญโญโญโญ (5/5) Despite its advanced features, this litter box impresses with its compactness and ease of portability. Its design is perfectly suited for small living spaces, offering flexibility in placement without compromising on functionality. The ability to effortlessly move it around as needed enhances its value, particularly for apartment dwellers or those with limited space. Its adaptability and convenience in this regard are worthy of a top five-star rating. Odor Control: โญโญโญโญโญ (5/5) One of the most significant challenges in maintaining a cat-friendly home is managing odors, a challenge that this litter box addresses with remarkable efficiency. The sealed waste compartment is a game-changer, effectively locking away odors and maintaining a fresh environment. The elimination of unpleasant smells has been so effective that it has transformed my living space into a more pleasant and welcoming place, meriting a well-deserved five-star rating for odor control. Overall Experience: The self-cleaning litter box has not just been a product; it has been a transformative experience, enhancing the quality of life for both me and my cat. Its ease of use, outstanding functionality, compact size, and exceptional odor control have all contributed to a cleaner, healthier, and happier living environment. For those seeking to elevate their pet care routine while ensuring their homes remain welcoming and odor-free, this innovative litter box is, without doubt, a must-have, encapsulating the very essence of convenience and feline care innovation.
Setup was easy. The instructions were clear and straightforward.
Love the low maintenance. It's perfect for my three cats.
it is not the best quality, but works fine.
The 65L capacity is great for multiple cats. No more constant emptying.
Great toilet, everything works with the app. Thank you
Diving into the world of innovative pet care, I made a decision that has fundamentally changed the way I manage my cat's hygiene: I upgraded our litter box to a cutting-edge model designed with both pet and owner in mind. This move has revolutionized our approach to pet care, making every day easier and our home more pleasant. At the forefront of its impressive features is the advanced odor control technology. This innovative system ensures that our home is always welcoming, free from the telltale signs of cat ownership that used to linger in the air. It's a relief to enter a room now and be met with freshness, thanks to this litter box's ability to lock away odors efficiently. Equally transformative is the integration of this litter box with a smart app, a feature that propels pet care into the modern age. The convenience of adjusting settings, scheduling cleanings, and monitoring the litter's condition from anywhere, all via my smartphone, is truly remarkable. This level of control and oversight adds an unparalleled layer of comfort and assurance to my daily life, ensuring my cat's environment is always clean and well-maintained, even in my absence. In wrapping up, opting for this high-tech litter box wasn't just a purchase; it was a step towards a smarter, cleaner home and a happier, healthier pet. The blend of odor-eliminating prowess and app-based management, supported by a responsive customer care team, sets this product apart. It earns a full five-star endorsement for its impact on our lives, proving itself as an essential investment for any cat owner in search of a fuss-free, efficient solution to pet hygiene.
Quiet operation. Barely notice it's running.
Fast delivery. looks great
To say that the cats and I are delighted is to say nothing. Gadget that improves the quality of life, I have three cats ๐No smell, no need to get up at night, clean up after a cat, because another will not want to go to a dirty tray. Set up easily, sorted out from the first turn on. I recommend everyone who has a lot of cats and who leaves from time to time. It's just Salvation๐ฅฐ
A major time saver for a busy pet owner like me.
The app control is incredibly convenient. Monitoring from my phone is a game-changer.
Arrived very quickly and in an intact condition.